“Just a little note to let you know that the company that you refer to take care of of my air-condition problem, Alexander Services, called me immediately to set an appointment and on the same day they sent a technician to take care of the problem. Alexander services was prompt and very courteous. Thank you for the great service!”
- Armando Olazabal
“WOW!!!!!!!!!!!!!!!! Within fifteen minutes of requesting help from Service Magic, they identified Alexander Service. Within 10 minutes from when I called Alexanders’, I had an appointment time for the job. The service person arrived, performed the repair and was gone by one o’clock. Five hours. That’s the way service companies and agencies should respond. I also received the names of two other companies later that day. One was small and the other was a major player in the appliance repair field. The small one complained about being notified late. From what I understand about Service Magic, the requests for interest go out to all at the same time. I suggest that if these companies want to play in the rapid response arena, they assign a person to watch the game. Both Service Magic and Alexanders’ must be commended for the support. I will definitely bookmark both companies in my computer for further HVAC assistance. Job well done folks!!!!!!!!”
“I was amazed at how quick the response was, Leo arrived, diagnosed and fixed the A/C within a couple hours. Your service and his allowed us to keep our cool during a very hot Texas summer day!”
“The serviceman was excellent, very sincere work that he did. Down to earth young man. Knowledgeable in his field of work. Thanks Mr. Daniels.”
“Excellent service!! Mike and John were very professional and explained to me what needed to be done to my a/c. Would very highly recommend and will definitely use again. ”
“They provided good and fast service. Response time was great and the techs were very knowledgeable and helpful. I will surely use again. ”
“They called immediately after receiving the request, they came out within an hour and were able to get the parts same day and had us back up and running by the end of the business day! Very nice to speak with, very courteous and professional. Would highly recommend them!”
“Very timely and efficient in their work. I received a phone call as soon as I submitted a request for service. Leo came out that same day and had my air conditioner working within the hour.”
“They called me before I had left the computer, scheduled an appointment and were very professional and courteous. They saved me money on the first day by joining their maintenance plan.”
“It was an emergency air conditioning project and they came out at 8pm the night we called. I appreciated their prompt response.”
“Excellent service!! Mike and John were very professional and explained to me what needed to be done to fix my a/c. Would very highly recommend and will definitely use again. ”
“Mike and Ray were great. Very knowledgeable, knew what was wrong and fixed it and I had nice cool air in 20 minutes. Thanks guys! Also, Leo set everything up and kept me updated and then called to make sure everything turned out okay. Thanks, Leo!”
“Outstanding service. This company sent two HVAC service technicians (Mike & John) over with-in an hour of my call. They immediately went to work and discovered my problem and fixed it on the spot. I can’t remember the last time I received such great customer service. Thank you, thank you, thank you. ”
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Came to my rescue quickly! Fixed the problem with our AC. Trustworthy and reliable!
Great value and excellent service. It's all too common to have sales staff over-promise and under commit, but this company actually went the extra mile to make certain my family and home were their top priority. We appreciated their promptness and just wanted to say thanks for the new heating and air conditioning system, and also delivering it on budget.
Super professional demeanor with these guys. It was "yes ma'am" the entire time. Mike and Josh did a great job. They even got the parts in early. Other than being a little bit late, I'm happy. Also, I was given a direct number should we have any future issues and they were nice enough to take pictures of what was fixed for me and send them to me. It was a mess and they cleaned it up.
Mike was an exceptional technician, very knowledgeable and courteous. I am a customer for life as long as Mike works for Alexander Services.
The first time we called Alexander Services our AC went out in 100 degree temperatures. They arrived within one hour and informed us of our options and repaired our AC the same day! Great Company.
Honest, knowledge and affordable.
Very timely and professional service. The work was performed exactly as it was quoted. We will definitely use again in the future.
I have used they guys a few times now and have had nothing but an excellent experience each and every time. They are extremely knowledgable and have always been very prompt and come prepared to do the job. I have always been treated with the utmost professionalism by them and I would highly recommend them to anyone who is in need of air conditioner repair.
I really appreciate what this business did for me and my father. Thank you for working with us on pricing and timing. On one of the hottest days of the month you were there in under an hour and had things working like new in no time. Alexander Services was there when I needed you and I want to shout out to Leo and Mike for their great customer care of an elder man and his daughter.
I bought a complete unit from Alexander Air Conditioner Services. The technician was very courteous and explained everything that was done. They were able to give me an estimate before installing so that I wouldn't be surprised when installation was done.
- Angie's List Super Service Award
- A+ Rating With the BBB
- LIC TACLB 19526E